DXC Technology Campus Drive For Fresher
Position-Associate Professional Technical Support
Job Location: Bangalore
Qualification: BE/B.tech or Equivalent Degree
Industry: IT-Software
Employment Type: Full Time, Permanent
Qualifications:
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in computer science or related field preferred
Job Description:
- Good communication skills as the profile demands interaction with customer.
- Ensure escalated tickets are documented in real-time and in accordance with service Desk processes and quality standards
- Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated as per process and every effort is made to make service level.
- Present a positive, effective and flexible contribution to achieving team targets and objectives.
- Pro activeness and technical appetite to explore and obtain solutions for unknown issues
- Should have knowledge on Incident management and service request handling
Facebook Page-https://www.facebook.com/Online-JOBS-Drive-102615078698647/?ref=pages_you_manage
#OnlineJOBSDrive,#Freshers,#jobs,#itjobs,#Hiring #freshers #way2fresher #recruitment #jobs #technical #support #dxc #technology #software #job #work #recruiting #engineer